Privacy Policy

Introduction

Focal Kitchen & Bath ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms or contacting us.
• Project Information: Details about your kitchen or bathroom project, timeline, budget range, and preferences.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide you with information about our products and services
• Process and fulfill orders
• Improve our website and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., form processing, analytics)
• Wolf Home Products, our authorized manufacturing partner, when necessary to fulfill orders
• Legal authorities when required by law

Cookies and Tracking

We may use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at focalkb@focalfinishes.com.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.